by BHPH United - Posted 1 month ago
1. Reinforcing Payment Responsibility
One significant challenge for BHPH dealerships is ensuring consistent, on-time payments. GPS tracking can create a sense of
customer accountability by reminding them of their vehicle payment. This
subtle awareness often motivates customers to prioritize their payments,
knowing the dealership has proactive measures.
2. Reducing Delinquencies and Defaults
When customers know their vehicle is being
tracked, the likelihood of missing payments often decreases. GPS tracking
systems can also be integrated with automated reminders or payment notices,
enhancing communication and giving customers gentle nudges to keep their
accounts up to date. This reduces delinquency rates and protects the
dealership’s assets while maintaining positive customer relations.
3. Simplifying Vehicle Recovery Processes
In unfortunate situations where payment issues escalate to
repossession, having a GPS ensures dealers can locate and
recover vehicles efficiently. This reduces the time and resources spent on
recovery, minimizing potential losses and disruptions to the dealership’s
operations. Quick and successful recoveries can mean a
financial hit and a manageable business adjustment.
4. Building Trust with Transparency
While GPS tracking is an invaluable tool for dealerships,
it’s essential to use it in a way that maintains trust. BHPH dealers are
disclosing the GPS installed in the vehicle and have found success in being
transparent with customers about using GPS systems. This openness can
reassure customers that the dealership’s primary goal is asset protection,
stolen vehicle recovery, and not surveillance, which promotes trust and
encourages responsible behavior.
5. Integrating GPS System with other Software Platforms
Modern GPS systems are integrated with many other software
platforms, such as Dealership Management Systems (DMS) and Payment Processing companies, to enhance compliance, efficiency, cash flow, customer service experience, etc.
Those integrations allow the dealership to automate many
processes and support their customers 24/7/365.
Conclusion
Integrating GPS tracking into BHPH dealership operations is more than just a safeguard—it’s a strategy for enhancing customer accountability and boosting payment compliance. GPS systems prove their value beyond simple asset tracking by fostering responsible payment behavior, simplifying the recovery process, and improving communication. For dealers looking to optimize their financing model, investing in quality GPS solutions can be a game-changer in ensuring sustained success and profitability.
Efrat Bogoslavsky
VP Revenue & Service
Ituran USA